Redefining digital market research and customer experience solutions
Mumbai, 14th May,2020: Karvy Insights has recently announced a partnership with Survey2Connect to redefine its digital market research and customer experience (CX) solutions. This partnership will combine the technical expertise of Survey2Connect and the research capabilities of Karvy Insights to deliver complete market research solutions. The companies plan to jointly develop innovative solutions that will add a competitive edge to their services bouquet to make a difference in the industry. These solutions will be available to customers worldwide.
‘Beyond the hype’
‘We’re proud to announce a partnership with Survey2Connect that is focused on providing the best of technical research solutions to clients exploring the next frontier in information inputs to formulate their market strategies. With this, Karvy Insights continues its efforts to be in the forefront of devising solutions that will not restrict market research to traditional forms of data or output. We look forward to interacting with clients with our highly customized solutions that are beyond the hype’
— Sonia Pall, CEO, Karvy Insights
‘Co-branded solutions’
‘We’re very excited to join forces with Karvy Insights. We’re impressed with their expertise in — and attitude and commitment towards — developing next-generation solutions. The future of research is not face-to-face interviews, or browser-based forms. We look forward to developing co-branded solutions where the respondent is free to type, talk or visualize the answers for instant recognition of intent, sentiment and behaviour’
— Yash Sultania, CEO and Co-Founder, Survey2Connect
About Karvy Insights
- Karvy Insights is the market research arm of the Karvy Group
- It is a full-service market research and insights organization known for its focus on innovative solutions for consumer, retail, social and government research
- The company won the MRSI Golden Key Awards in December 2019 for Best Insights Start-up, Best Impact on Client Business Growth, Best Data Collection and Best Social Research in competition with the best and the largest in the market research industry
About Survey2Connect
- Survey2Connect is a leading software as a service (SaaS)-based experience management and digital market research platform
- The platform is designed to help businesses manage their customer experience across the consumer journey and run research programmes within minutes
- Users can visualize both quantitative and qualitative (sentiment analysis) data over real-time dashboards
- Survey2Connect is a recipient of the Customer Experience Provider of the Year award
Website: www.survey2connect.com
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