Customers can directly connect with certified technicians through WhatsApp, and Google meet video integration on 247around proprietary software for immediate assistance
Mumbai, 28thApril, 2020: Leading appliance services provider 247around has launched a FREE National Video helpline to meet the surging demand amid the nationwide lockdown. The platform will use WhatsApp, and Google meeting integration on 247around proprietary software.
Powered by the company’s employees working from home, it will allow customers to seamlessly book appointments via a free helpline number – 9555000247. This comes as a boon for the customers since the technicians are not permitted to visit them to fix the appliances. Technicians are highly skilled, experienced and are trained in remote diagnostic techniques. Appliances such as refrigerators, water purifiers, air conditioners, washing machines, gas-burners etc. can be fixed online using this service.
Sharing his insights, Mr. Nitin Malhotra, CEO and Co-Founder, 247around, says, “Industry receives 25 million electronic products for repair in every 30 days. This is the quantum of people who are suffering. Most popular appliances we are solving online are Gas-burners, Water purifiers, AC, Washing Machine and dishwashers. Success ratio of video repair is 25-30%. We are happy that we are able to delight these customers.”
Founded in 2015, 247around operates with 10,000+ technicians across India and is partner to leading home appliance brands like Sharp, Boat, Whirlpool, Godrej Hit, Videocon, Akai and Lifelong.
More from Technology
Signify wins the prestigious ‘National Energy Conservation Award 2020’ for its Philips Eye Pro 9W LED Bulb
This award is presented by the Bureau of Energy Efficiency (BEE), Ministry of Power, Government of India The award-winning Philips …
AMON 16 Premier: TECNO Launches the first ever 48MP Dual Selfie camera in India
Priced at INR 16999, CAMON 16 Premier pioneers unprecedented design innovation of 48MP + 8MP Dual Dot-in selfie camera in the …
Truck Owners Suffering Losses of ₹2-3 Crore Each Day via FASTag
Mumbai, 28th December 2020: Indian trucking sector is suffering from losses of ₹2-3 Cr/day in faulty toll transactions, revealed data. Gurugram based …
