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Bandhan Bank ties up with Govt. of India to set up Sparsh service centres for Defence pensioners



Mumbai, December 20, 2022: Bandhan Bank today announced that it has signed the Memorandum of Understanding (MoU) with Controller General of Defence Accounts, Ministry of Defence, Govt. of India for extending the banking services to the Defence Pensioners and their families.

The Bank will provide the services to the Defence Pensioners and their families through 557 branches. The Bank is aligned with the vision of the government in being a one stop solution to all pension related activities of Defence pensioners under the Outreach Programme for Defence Pensioners on System for Pension Administration Raksha (SPARSH).

The MoU was signed in New Delhi, in the presence of Shri. Sham Dev, IDAS, Controller, O/o PCDA (Pensions), Prayagraj, Ministry of Defence, Government of India, Shri. Giridhar Aramane, IAS, Defence Secretary, Government of India, Smt. Rasika Chaube, Financial Advisor (Defence Services) and Shri Debraj Saha, Head – Govt. Business, Bandhan Bank.

The Defence Secretary virtually inaugurated a SPARSH Service Centre in Delhi Cantonment, offering various services such as service requests and grievance redressal, annual life certification, Pensioner Data verification (PDV), manage profile changes including Aadhar number, PAN number, postal address and bank details.

About Bandhan Bank: Bandhan started in 2001 as a not-for-profit enterprise that stood for financial inclusion and women empowerment through sustainable livelihood creation. It turned into an NBFC a few years later but the core objective remained financial inclusion. When Bandhan Bank started operations on August 23, 2015, it was the first instance of a microfinance entity transforming into a universal bank in India. On the day of the launch itself, Bandhan Bank started with 2,523 banking outlets.

Bandhan Bank is driven by a constant desire to serve better. It offers world-class banking products and services to urban, semi-urban and rural customers alike. In the last few years of operations, Bandhan Bank has spread its presence to 34 of the 36 states and union territories in India with 5,646 banking outlets serving 2.77 crore customers.

With its experienced management, diversified team and well-entrenched distribution, Bandhan Bank is well-poised to meet the aspirations of its customers and stakeholders.


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