Business
Newgen Launches LumYn – World’s First Gen AI-Powered Hyper-Personalization Platform for Banks
Published
4 weeks agoon
Aiming to transform the Banking Industry with 2X More Conversions and 10X Faster Targeted Product Launches
Mumbai, May 30, 2024 – Newgen Software, a leading global provider of low-code digital transformation platforms, is excited to announce the launch of LumYn, a groundbreakingGen AI-powered hyper-personalization platform designed specifically for the banking sector. This innovative growth intelligence platform is set to enhance profitability and significantly improve customer experiences for banks worldwide.
In the current financial landscape, customers demand personalized service and tailored solutions. LumYn addresses this need by combining predictive intelligence with advanced conversational AI capabilities, enabling banks to build a hyper-personalized understanding of each customer’s need, behavior, preferences and intent to drive deeper engagements, while ensuring data privacy and security.
Key Features of LumYn:
Virender Jeet, CEO of Newgen Software, remarked on the launch: “LumYn is not just a personalized AI platform; it’s a hyper-personalized one, layered with Gen AI capabilities. This means that LumYn goes beyond traditional personalization by understanding and adapting to customers’ evolving preferences, behaviours, and life stages in real-time.”
Rajan Nagina, Head of AI, Newgen Software, added, “We are delighted to introduce LumYn to our portfolio. This platform’s ability to derive actionable insights from customer behaviours and preferences is a testament to Newgen’s expertise in banking and cutting-edge AI/ML technology. LumYn will significantly deepen customer engagement and drive business growth.“
Newgen’s LumYn is set to redefine how banks interact with their customers, offering a powerful tool to stay competitive in an ever-evolving market.
Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, communication management, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
For more details, visit www.newgensoft.com
