Mumbai 22 August 2015: When Samir Kazi was searching the net for a tablet in 2011, little did he know that this search would kindle the entrepreneur inside him and in a span of just 4 years have a flourishing business in E-Commerce founding one of India’s premier online shopping portals offering a host of products from a range of categories including computer accessories, mobile accessories, kitchen appliances, home décor and many more.
Samir Kazi who was in the service industry in 2011, wanted a Blackberry phone and found a huge price difference in the local market and online and he sold one blackberry mobile on Ebay and tasted the first fruit of success, then there was no looking back Gadget Bucket had begun to take shape and in just 4 years is a successful e-commerce venture, today GadgetBucket.in has over 15000 monthly transactions online through various portals and having a team of 25 who works towards customer satisfaction.
Speaking to our correspondent Mr. Lokesh Shastri, the Founder of GadgetBucket.in, Mr. Samir Kazi said “My Success Mantra is simple – “Start small Think big, Take calculated risks, offer great customer experience and have a burning desire to achieve” and you will grow big.
The journey to success was not easy, it had its set of challenges and Samir not only overcame all his challenges but turned the stumbling blocks into stepping stones. When he and his wife left their jobs, sold their house and setup their first office they hired three employees and on the very first day their only shop on ebay.in got suspended (That time they were selling only on Ebay), That made them create a business strategy called as BCP (Business Continuity Plan) and found more marketplaces online to sell and additionally started their own e-commerce portal (www.GadgetBucket.in)
Samir’s journey has been made by connecting the dots with his previous white collar experience working with Quality Measurement tools like Green Belt and Six Sigma in his previous job as a white collar executive, he has slowly developed an ‘eye for detail’ for a business that heavily depends on quality customer service.
With over 15000 monthly transactions, this start-up company has been able to build a fully robust eco-system that caters to the ever changing demands of the Indian consumer and at the same time built a strong business model to support procurement, supply chain, inventory management, order fulfillment and consumer satisfaction post sales.
One of the new innovations in customer service is the “Pay on delivery after opening and checking the product”, a service available in select cities and a major differentiating factor from other e-commerce portals. They sell good quality products and offer 30 days replacement warranty on all products.
Te other reasons for success are Hard-work and teamwork. An electric charged team all handpicked from key service industries in India have over the years built the equity of the firm for its exemplary customer satisfaction and order fulfillment. With the best HR policies and practices, at par with the industry benchmarks, people and their career progression is continuously tracked and offered new challenges to grow along with the firm.
Samir Kazi who has a keen sense of business acumen, understands that the business dynamics are constantly changing and he keeps innovating to ride on the waves of change. The team is consistently trained, motivated and recognised for their exemplary performance which pushes them to achieve optimum efficiency and excellence.
Managing director Mr. Samir Kazi has his footprint across the country and a sourcing office in Shenzhan (China) also started selling online in UAE venturing with Souq.com (e-commerce Market Leader in Middle East), he has built and set-up a highly motivated team of individuals who power the nerve centres of this venture with their lightning speed and proclivity to perfection.
With strategic tie-ups with online partners like eBay, Flipkart, Snapdeal, Shopclues and Amazon, GadgetBucket.in ensures high traffic and sales of its inventory that is monitored on a real-time basis accounting for price fluctuations and error corrections. Any redundancy in inventory is obscured with a marketplace model that ensures lower carrying and warehousing costs.
The E-commerce market currently valued at $2.3 billion estimated to more than 10 times to $32 billion by 2020 and Samir Kazi has his business poised to grow exponentially with his strategic innovations to garner a share of the market in the coming years.
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